This Privacy Policy describes how Simplarity.Co, LLC, a California limited liability company ("Simplarity," "Company," "we," "us," or "our"), collects, uses, discloses, and protects your information when you access or use the ImmiKnow platform, website, software, AI agents, digital resources, and all related services (collectively, the "Platform"). ImmiKnow is a product and brand owned and operated by Simplarity.Co, LLC.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Platform.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you create an account, purchase a membership or subscription, complete intake forms, use AI agents, upload documents, communicate with us, or otherwise interact with the Platform. This may include:
- •Full name, business name, and professional credentials
- •Email address, phone number, and mailing address
- •Payment and billing information (processed through third-party payment processors)
- •Business information (entity type, EIN, state of registration)
- •Client data entered into the Platform's intake, case management, and document preparation tools
- •Content you create, upload, store, or transmit through the Platform, including documents, forms, notes, and communications
- •Information provided through AI agent interactions, chat logs, and support requests
- •Responses to surveys, feedback forms, or promotional communications
1.2 Information Collected Automatically
When you access or use the Platform, we may automatically collect certain information, including:
- •Device information (device type, operating system, unique device identifiers)
- •Browser type and version
- •IP address and approximate geolocation
- •Pages visited, features used, clickstream data, and interaction patterns
- •Date and time of access, session duration, and referring URLs
- •Cookies, pixel tags, web beacons, and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party services you connect to the Platform, including payment processors, calendar integrations, email service providers, and analytics providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- •To provide, operate, maintain, and improve the Platform and its features
- •To process transactions, send invoices, and manage your account
- •To personalize your experience and deliver content relevant to your use of the Platform
- •To power AI agent interactions and provide automated responses, recommendations, and document generation
- •To communicate with you regarding your account, updates, support requests, and promotional offers
- •To monitor usage patterns and analyze trends to improve Platform performance and user experience
- •To detect, prevent, and address fraud, security incidents, and technical issues
- •To enforce our Terms and Conditions and comply with applicable legal obligations
- •To develop new features, products, and services
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Platform and its services to you. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes.
If you request deletion of your account, we will make commercially reasonable efforts to delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you transmit information to the Platform at your own risk.
7. Third-Party Links and Services
The Platform may contain links to third-party websites, services, or applications that are not operated or controlled by Simplarity.Co, LLC. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of any third party.
8. Children's Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Your Privacy Rights
9.1 California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
9.2 Other Jurisdictions
Depending on your jurisdiction, you may have additional rights regarding your personal information under applicable data protection laws.
9.3 Exercising Your Rights
To exercise any applicable privacy rights, please contact us at the contact information provided below. We will respond within the timeframe required by applicable law.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Information
12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Copyright © 2026 Simplarity.Co, LLC and ImmiKnow. All rights reserved.
ImmiKnow is a product of Simplarity.Co, LLC.